My UFO X TV Antenna is picking up some but not all TV Stations what do I need to do?
If you are picking up some signal but not all signals, we need to make sure the Antenna is working, the quickest test is to pick a channel where the TV signal works, unplug the power cable from the junction box and see if the TV signal drops out. If the TV signal drops out – reconnect power and the TV signal should come back. This means the TV Antenna is working see other tests below.
If the TV signal did not drop out when you pulled the power cable out of the junction box this means either the TV antenna is not working or not wired up properly – see FAQs “My UFO X TV Antenna is not picking up any TV Stations what can I check?”
Other Tests – Now that we know the Antenna is working, we need to work out why you are not getting the best possible signal and these are some of the thing to look into:
Cabling – Majestic supplies RG59 this is good for about 10M (33ft). If you are running a longer cable run we suggest you use RG6 Low Loss Quad shield cable this will make a difference in the loss of signal.
Noise – This test is best done at night.
Turn off all appliances, Fridge, Chargers, Lighting etc (un plug the AC from the Boat or RV) make sure nothing has power – the reason we do it at night as solar panels may still be charging so these need to be covered if you are doing it during the day or disconnect the solar Regulators. The only two things to have power should be the TV and Antenna. Now that you have isolated the power – retune the TV.
Location – You may be in a poor area, if you are in an RV or Caravan try a higher location. If you are in a boat you may be in a valley or low signal area try to re-locate.
If you are still having issues please feel free to contact our support team