If you have an LED323GS where the DVD player is skipping, locking up, pausing very often it could be that the DVD mechanism needs the software to be upgraded.

Go to the LED323GS product page and click on Downloads

Click on Check DVD Version

Please follow the instructions on the PDF and see if you have the New Version of the software.

If you have old software please reach out to our support with all your details, name, address, phone etc so we can send you a DVD to upgrade the DVD mechanism to fix this issue.

support@majesticelectronics.com

If you have the current new software please try a Music CD (like you would play in the car) and see if this plays without issues. If the DVD player play the CD without issues there is too many scratches or marks on the DVD.

If you still have issues please contact our service department.