GTV Series Smart TV Questions
A simplified set of instructions are available to download here
Video Instrucitons:
The TV will need a RESET - this will clear out any of the memory that may be filled or not cleared out properly.
Once the RESET is Done then simply do a TV Tune and you will be fine.
Simply follow the instructions on this LINK
Video:
The 9Now uses a code so the attached PDF gives you guided instructions on how to install this app and it will be similar to other apps that require codes.
Download instructions here
The most common issue is that the TV has the Bluetooth Turned ON and is locked onto an Audio device. The TV will not put any sound through the speakers as the Bluetooth will get priority.
There are two ways to check this:
You can insert a set of 3.5mm headphones into the headphone jack of the TV and if there is sound coming out then it is definitely set to Bluetooth and you need to disconnect the Bluetooth device in the TV.
Secondly simply go to your Bluetooth settings and disconnect any device connected to Bluetooth – simply follow these instructions.